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Resource: Energy renovation process: Coordination of professionals & Models of coordination

Name of organisation: IEE Project "SHELTER"

Type of ressource: methodology

Addressed barriers:

  • managerial
  • legislative
  • skills/ knowledge gap

Addressed users:

  • O&M staff
  • building owner
  • contractor
  • project manager
  • design team
  • public decision maker


  • English

Process stage:

  • pre- design phase (appraisal and strategic briefing)
  • design phase (project briefing)
  • call for tender phase
  • maintenance and repair phase


Project Management Partnership Working


The resource id formed by two reports:

The first report draws a picture of the energy renovation process currently implemented in the six social housing organizations participating in the project (SHO from UK, France, Italy, Belgium and Bulgaria), together with problems and a range of possible alternatives for improvement. In order to draw a picture that facilitates a comparison of renovation processes in different social housing organizations, the process is described in a systematic order. In the first place the general characteristics of the social housing organisation and the regulations that apply to their renovation processes are presented. Further, the different elements of the renovation process are described in depth: the energy renovation process (actors and duties along the different phases) and the relational characteristics among actors.

The second report completes the first one. The actors involved have been listed and the main tasks for every actor have been described in time. Moreover, the relations among the different actors have been categorized.
The information presented in both reports has been gathered through the use of an extensive questionnaire and interviews among employees of the different SHOs and other actors involved in their renovation processes.



Public report freely available. Individual reports are available under demand at Shelter website (

A description of the pilot sites where new coordination models will be implemented is available at Shelter website (hosted by PowerHouse Europe platform).
Shelter project has created a public Build Up community on Coordination of professionals for energy renovation accessible through the Shelter website.

For further information, please contact:

Ms Ruiz Lazaro Angela
Project Manager
Tel: +33 1 40 99 45 00