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Resource: Guide to quality assurance for improvement of indoor environment and energy performance when retrofitting multifamily houses

Name of organisation: IEE project "Square" reviewed by SABO (SW)

Type of ressource: guidance documents

Addressed barriers:

  • behavior resulting in energy wastage
  • managerial

Addressed users:

  • building user (social housing organization)
  • building owner
  • design team
  • project manager
  • contractor


  • English

Process stage:

  • pre- design phase (appraisal and strategic briefing)
  • design phase (project briefing)
  • call for tender phase
  • construction phase (construction briefing)
  • commissioning phase
  • use phase (occupancy briefing)
  • maintenance and repair phase


Project Management Thermal Insulation Windows and Shading Air Tightness Solar Thermal Solar Photovoltaic


The document starts with a brief introduction to the various target groups, and how they can use the system. The main part of the guidelines consists of brief reviews of the various parts of the quality assurance work: starting from establishment of the actual quality assurance system itself, and applying it in day-to-day work, including ideas, retrofitting and administration of the housing stock, attempting to express the formal requirements of the quality assurance system in more practical terms. These sections are complemented by a number of appendices, bringing together checklists, procedural descriptions and templates, together with guidance on appropriate methods of calculations, measurement and instrumentation.



This publication is a support document and practical guidance for the “Quality assurance system for improvement of Indoor Environment and Energy Performance when Retrofitting Multifamily Houses” report. Both these documents are the result of the IEE SQUARE project. The report, which sets out formal

requirements in respect of the quality assurance system, is complemented by these guidelines, which are intended to be helpful when introducing a quality assurance system.

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