Service

Change Search Parameters

Select Type of Resource

Tool

Methodology

Analysis/ Technical report

Guidance documents

Training

Case Studies/ Best Practices

Select Hot Topics

Financing and Management

Funding Incentives Project Management Asset Management

Knowledge and Support

Partnership Working Work with Residents Capacity Building

Architecture

Thermal Insulation Windows and Shading Air Tightness Environmental Design

Renewable Energies

Solar Thermal Solar Photovoltaic Other Renewables

Building Services

Heating and Hot Water Cooling Ventilation Electricity Saving Products Water Saving

Monitoring and Certification

Certification Monitoring

Select Language

Select Building Process Stage

National/regional strategy development

Organisational strategy development

Pre- design phase (appraisal and strategic briefing)

Design phase (project briefing)

Call for tender phase

Construction phase (construction briefing)

Commissioning phase

Use phase (occupancy briefing)

Maintenance and repair phase

Asset management

User involvement process

Resource: User and organisational requirements for Energy Awareness Services

Name of organisation: IEE project 'save@work4homes' reviewed by HTC

Type of ressource: analysis/ technical report

Addressed barriers:

  • behavior resulting in energy wastage
  • low motivation

Addressed users:

  • building user (social housing organization)
  • tenant/ cooperator
  • site manager
  • public decision maker

Language:

  • English

Process stage:

  • use phase (occupancy briefing)
  • user involvement process

Weblink: http://save.atwork4homes.eu

Contact:

Work with Residents

Description

This document reports the first quantitative results of a survey 2637 tenants in the three countries involved in the project (1048 in France, 1048 in Germany and 541 in Northern Ireland) during February, March and April 2007:
- In France : Moulins Habitat (survey conducted in Moulins) and le Toit
Angevin (survey conducted in Angers)
- In Ireland : Northern Ireland Housing Executive (survey conducted in
Belfast)
- In Germany: Volkswohnung (survey conducted in Karlsruhe), Stadt und
Land (survey conducted in Berlin) and Nassauische Heimstatte (survey
conducted in Frankfurt

From the answers to this large survey, we may conclude that there is a high interest from the tenants of European social housings to get reliable information on their energy consumption and an obvious need for advice on saving potential and saving measures that are possible for them. Social housing companies are considered by tenants as the appropriate actor to provide this king of information.
So, due to increasing electronic metering, the necessary information on energy consumption pattern on a monthly basis will be available to housing company, either already today or in the near future. This fact shall be used to develop a qualified information service for the tenants, using adequate information channels (paper, posters in the building entrances, letters and Internet tenant portal).

Implementation

 The document is availble free of charge.

Information